I am beyond happy with my purchase. I was on the fence and indecisive about placing an order as I was afraid to spend money and get a bad product. Not the case. I must say that I would buy again and again with total confidence. My entire experience was exceptional. From placing my order to the time I received my package. Excellent customer service, professional and always kept me informed of tracking. I was able to make a change to my order without any problems. My bag is BEAUTIFUL. It is perfect. A friend owns the real thing and you can't tell the difference. Very good quality, prompt delivery. I am super thrilled.